Comments & complaints

We hope that you are entirely satisfied with our service and experience and would be happy to recommend our services to others. If not, please let us know about it so that we can rectify the problem and improve our service.

Complaints procedure

We make every effort to give the best service possible. However, we are aware that sometimes things can go wrong, with the result that at some point, you may have a genuine cause for complaint. If this is so, we would like the matter to be settled as quickly and as amicably as possible.

If you are not satisfied with the practice in any way, please contact our Practice Manager Carol Baron, giving details of your complaint. We will do our best to answer your complaint as soon as possible.

You can deliver your complaint by post, phone, email or in person.

Antley Villa Dental Practice
432 Blackburn Road

01254 232040



Dental Complaints Service

If you are not satisfied with the response you can contact the Dental Complaints Service: Stephenson House, 2 Cherry Orchard Road, Croydon CR0 6BA. Telephone: 08456 120540 Email: info@dentalcomplaints.org.uk